Registration & Refund Policy
Last updated February 16, 2026
1. Admission. The TrailBound Project registration process does not discriminate by color, race, creed, national origin, religion, disability, gender, or sexual orientation. Some events may have a minimum age or fitness level for registration.
2. Registration. Registrations are accepted on a first-come, first-served basis. To complete registration, choose the event, complete the registration form, and pay the registration fee in full.
3. Confirmation. Once registration is completed, a registration confirmation email will be sent, which will include instructions and any required materials for the event.
4. Waitlist. If an event is already full, you may join the waitlist at no cost. If space becomes available, a registration invitation will be emailed to the first person on the waitlist, who will have 24 hours to register or decline. If that person declines or there is no response or payment within 24 hours, the person's name will be removed from the waitlist, and a registration invitation will be emailed to the next person on the list. If there is a long waitlist, a new event date may be added to accommodate the demand, and everyone on the waitlist will be emailed about the new opportunity.
5. Cancellations, Refunds & Transfers. Our refund policy takes into account that it is very difficult to fill a space, and impossible to recover preparatory event costs, for last-minute cancellations, transfers, or no-shows. Keep this in mind when registering, and be sure that you will be available and at an appropriate fitness level before registering.
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Transfers from one event to another may be accommodated up to 5 days before the original event's start time and are based on availability. If the new event's registration fee is more than the original event's fee, the balance must be paid before registration is complete. If the new event's registration fee is less than the original event's fee, the balance will be issued as a TrailBound Project eGift Card.
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Cancellations 30 days or more before an event's start time are eligible for a full refund minus the payment processing fee (usually about 3%) back to the original payment method, or a TrailBound Project eGift Card for the full registration amount.
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Cancellations less than 30 days but more than 72 hours from an event's start time are eligible for a TrailBound Project eGift Card for the full registration amount, but are not eligible for a monetary refund.
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Cancellations 72 hours or less from an event's start time forfeit any refund.
There are no exceptions for cancellations or withdrawals made due to personal emergencies, medical emergencies, late arrivals, early departures, or for any other reason.
We reserve the right to reschedule or cancel events due to unforeseen staffing issues, extreme weather emergencies, fewer than the minimum required participants, or for any other reason. Full refunds will be issued for cancellations such as these, or if you are unable to attend the rescheduled event date.
6. Accommodations. Accommodations for disabilities, medical conditions, or for any other reason must be requested 7 days or more before the start time of an event. If we cannot accommodate your timely request, and this will prevent you from being able to participate, we will cancel your registration and issue a full refund back to the original payment method.
7. Weather. TrailBound Project events are held rain or shine. However, participants will be notified if an event must be rescheduled or cancelled due to an extreme weather emergency.
8. Standards of Behavior & Dismissals. Smoking, alcohol, illegal or recreational drugs, and amplified music are prohibited at TrailBound Project events. Being under the influence of alcohol, illegal drugs, and/or recreational drugs is also prohibited during events. Unless prior permission is granted, or an event specifically requires it, pets are not allowed to be present during events. All participants are expected to maintain high moral and behavioral standards.
We reserve the right to refuse admission or dismiss a participant if we perceive a physical, mental, emotional, behavioral, or medical concern, if the participant engages in any activity that we perceive to be detrimental to an event, or if the participant presents a safety risk to themself or others.
There are no refunds for dismissals.